Privacy Policy

New Image Roofing & Outdoor Living ("we," "us," "our") respects your privacy. This policy describes how we collect, use, and protect the information you provide through our website, phone calls, SMS messages, and estimate-request forms.

Information We Collect

When you request an estimate or contact us, we may collect your name, phone number, email address, project details, service address, and ZIP code. We also collect limited technical information (browser type, device, pages visited) to operate and improve the site.

How We Use Your Information

• Respond to your estimate request, schedule on-site measures, and communicate about your project.
• Send transactional messages (appointment confirmations, scheduling updates, invoices) by phone, SMS, or email.
• Send occasional service follow-ups and warranty reminders.
• Operate, maintain, and improve our website and services.

SMS / Text Messaging

When you submit a form or otherwise provide your phone number, you consent to receive SMS messages from us about your project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive SMS is never a condition of purchase. Full SMS terms are on our SMS Terms page.

We do not share mobile phone opt-in data or consent with third parties for marketing purposes. Phone numbers collected through our SMS program are used solely for communication between you and New Image Roofing & Outdoor Living.

Information Sharing

We do not sell your personal information. We share data only with trusted service providers (scheduling, CRM, payment processing, hosting) that help us operate the business, and only to the extent needed for them to perform their service. We may disclose information if required by law.

Your Choices

• Opt out of SMS by replying STOP to any message from us.
• Opt out of marketing email by following the unsubscribe link in any message.
• Request deletion of your information by emailing office@newimagedfw.com.

Data Security

We use reasonable administrative, physical, and technical safeguards to protect information submitted to us. No system can be perfectly secure — if you believe your data has been compromised, please contact us immediately.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the site after changes take effect means you accept the revised policy.

Contact

Questions about this policy or your data? office@newimagedfw.com